Frequently Asked Questions
Provider Credentialing
& Enrollment FAQs.
Find answers about
payer credentialing,
Medicare enrollment,
CAQH profiles,
Medicaid procedures
and recredentialing.
What is provider credentialing?
Provider credentialing is the
process of verifying relevant
professional qualifications,
such as licensure, education,
training and other information
required by a healthcare
organization or payer.
What is the difference between credentialing and enrollment?
Credentialing focuses on
qualification verification.
Enrollment involves the
administrative processes
required for a provider
or organization to participate
in a particular payer program.
Some payer workflows
combine elements of both.
What is CAQH provider profile management?
CAQH provider profile
management involves maintaining
applicable professional
information, supporting
documentation and attestations
that may be accessible
to authorized organizations.
Profile completion does not
guarantee payer approval.
What is PECOS in Medicare enrollment?
PECOS is CMS's online
Medicare provider enrollment
management system. It supports
applicable initial enrollment,
changes in information,
revalidation and other
enrollment activities.
Is Medicaid enrollment the same as Medicare enrollment?
No. Medicare and Medicaid
are different programs
with their own enrollment
requirements. Medicaid
enrollment procedures
may vary by state and
managed care plan.
What documents may be required for provider credentialing?
Depending on the payer
and provider type,
requirements may include
NPI details, professional
licenses, education and
training information,
board certifications,
malpractice coverage,
practice details and
other supporting records.
How long does provider credentialing take?
Processing times vary
by payer, provider type,
application completeness,
verification requirements
and program procedures.
No single timeframe
applies to every payer
credentialing or
enrollment application.
What is provider recredentialing?
Recredentialing is a
periodic review of a
provider's qualifications
or records as required
by a payer or organization.
Medicare revalidation is
a separate program-specific
enrollment maintenance process.
Does submitting an enrollment application mean the provider is approved to bill?
No. Submission alone
does not establish
approval, network participation
or billing eligibility.
The provider must confirm
relevant payer approval,
effective dates, contracts
and program requirements.
Can healthcare practices outsource provider credentialing administration?
Healthcare practices
may outsource selected
administrative activities
such as documentation collection,
application coordination,
CAQH profile maintenance
and payer follow-up,
subject to permissions
and agreed service scope.